Contact Us

Email

queries@apsaragoldtrade.com

Pickup Location

Office No: 923, 9th floor, Business Village-B, Clocktower, Deira Dubai , U.A.E.

Contact Expert

+971 4 553 2815
+971 52 984 7006

We are here to help

Complete the form below with your inquiry

Fill the form Directly or Contact us at our Given Contacts. Our trade Expert team will et in touch with you.

Questions & Answers

Frequently Asked Questions

Find your relevant FAQ’s or Ask your queries and questions through our contact section.

we provide real-time updates on gold trading information to keep you informed about the latest market trends and prices. Our trade information includes:

  • Current Gold Prices: Get the latest gold prices per ounce, gram, or kilogram.
  • Market Trends: Stay updated with trends and analysis that might affect gold trading.
  • Trade Reports: Access detailed reports on recent trades and market activities.

For the most current information, visit our website’s [Trade Information] section or contact our support team directly.

Yes, we offer personalized assistance through our dedicated personal shoppers. Our team of experts is available to help you with:

  • Product Selection: Receive guidance in choosing the right gold products based on your preferences and needs.
  • Custom Orders: Get assistance in designing and ordering custom gold jewellery.
  • Investment Advice: Consult with our knowledgeable staff about gold investments and market strategies.

To schedule an appointment with a personal shopper, please contact us.for more information.

we are committed to ensuring your satisfaction and addressing any issues that may arise promptly and effectively. If a problem occurs, our process includes:

  • Immediate Response: Contact our customer support team as soon as you encounter an issue. You can reach us via Phone Number, Email Address.

  • Investigation and Resolution: Our team will investigate the issue thoroughly. We will assess the situation, identify the root cause, and work to resolve it as quickly as possible.

  • Clear Communication: We will keep you informed throughout the process, providing updates and expected timelines for resolution.

  • Resolution Options: Depending on the nature of the problem, we offer various solutions, including refunds, exchanges, repairs, or other remedies. We strive to find the best solution to meet your needs and ensure your satisfaction.

  • Feedback and Improvement: After resolving the issue, we welcome your feedback. Your input helps us improve our services and prevent similar issues in the future.

we strive to make the return process as smooth and hassle-free as possible. If you need to return a product, follow these steps to get the assistance you need:

  1. Review Our Return Policy: Before initiating a return, please review our [Return Policy] to ensure that your item is eligible for return and to understand any associated conditions or timeframes.

  2. Contact Our Customer Support: Reach out to our customer support team to initiate the return process. You can contact us via:

    • Phone: +971 52 984 7006
    • Email: queries@apsaragoldtrade.com
    • Online Chat: Available on our Website

    Provide your order number and details of the item you wish to return.

  3.  

Scheduling a meeting with Apsara is easy and flexible. Here’s how you can arrange a meeting with our team:

  1. Contact Us Directly:

    • Phone: Call us at [Phone Number] to speak with our representative and arrange a suitable time for your meeting.
    • Email: Send an email to queries@apsaragoldtrade.com with your preferred dates and times, and our team will get back to you to confirm the meeting.
  2. Online Scheduling:

    • Visit our Website and use our online scheduling tool to select an available time slot that works for you. You’ll receive a confirmation email with the meeting details once your appointment is scheduled.
  3. Visit Our Office:

    • If you prefer an in-person meeting, visit our office at Office No: 923, 9th floor, Business Village-B, Clocktower, Deira Dubai , U.A.E.. Please call ahead to schedule an appointment to ensure that the relevant team members are available.
  4. Virtual Meetings:

    • We also offer virtual meetings via platforms such as Zoom, Microsoft Teams, or Google Meet. Specify your preference for a virtual meeting when you contact us, and we will send you the meeting link and instructions.
  5. Special Requests:

    • If you have specific requirements or need to discuss a unique matter, let us know in advance so we can ensure that the right team members are available for your meeting.

To ensure a productive meeting, please provide any relevant details or topics you wish to discuss when scheduling your appointment.

Catalogue

18ct white gold wedding ring for $2,000

Head Office

Address:
Office No: 923, 9th floor, Business Village-B, Clocktower, Deira Dubai , U.A.E.

Phone:
+971 4 553 2815

E-mail:
queries@apsaragoldtrade.com

Worldwide

Phone:
+971 52 984 7006

E-mail:
global@apsaragoldtrade.com

Quick Links

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Catalogue

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